Please read these Terms and Conditions carefully as they will form a contract between us and you; your acceptance of which is agreed from the moment you sign our Website Agreement, Hosting Agreement or Support Agreement.

We have tried to keep these Terms and Conditions brief, easy to understand, and as straightforward as possible. If you have any questions however, please do not hesitate to contact us.

Terminology

You - ('the Client') Us - (Pixelrise Technologies, and hereinafter referred to as 'the Company') The Project - the body of work that is being undertaken, normally consisting of several connected parts, such as consultation, graphic design, website development and/or hosting

What do both parties agree to?

The Client Agrees

• 1. To provide the Company, within a reasonable timescale, everything that is requested from you to complete the Project including text, images and other information.
• 2. To make available as soon as is reasonably possible to Pixelrise Technologies all materials required to complete the site to the agreed standard and within the set deadline, including Text, Images Or any other information required which will be notified via email.
• 3. To Review the Company's work, provide feedback, and sign-off approval in a timely manner.
• 4. To Make every effort to adhere to all agreed deadlines.
• 5. To Adhere to the payment schedule agreed upon in writing/communicated to you via email.
• 6. To Advise, in advance, of any confidential information to be presented by email or written, between both parties. Also, for this to be marked as 'confidential' in the subject of the email, or clearly on any written documents.
• 7. To Provide a minimum of 15 days notice in writing, or by email should you wish to cancel any contract.
• 8. Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Pixelrise Technologies cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.
• 9. Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Pixelrise Technologies remain the copyright of Pixelrise Technologies and may only be commercially reproduced or resold with the permission of Pixelrise Technologies.
• 10. Pixelrise Technologies cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material..
• 11. Any additions to the Original brief will be carried out at the discretion of Pixelrise Technolgies and where no charge is made by Pixelrise Technolgies for such additions, Pixelrise Technolgies accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions..
• 12. Pixelrise Technologies will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines..
• 13. Pixelrise Technologies will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner..
• 14. Pixelrise Technologies will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents..
• 15. On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the balance payment of the project will become due..
• 16. If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work..
• 17. Agrees to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.
• 18. To be responsible for maintaining their own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

The Company Agrees to

• 1. Carry out services in a professional and timely manner.
• 2. Make every effort to adhere to any deadlines agreed between us and you.
• 3. Make a reasonable number of revisions to the design, layout, colors etc, until you are satisfied with the design concept or such time as both parties feel an agreement is likely to be reached but no more than 2 major revisions. Additional revisions or design work outside the scope of the project will be charged separately.
• 4. Endeavor to complete requested website revisions or updates within 48 hours, wherever possible. Revision entitlement per month is dependent on your support package.
• 5. Maintain up to date skills and knowledge through regular training and research.
• 6. Contact you before the end of the first 12 month period, to discuss the various options open to you for continuing website maintenance and support and/or hosting.
• 7. Reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

The Company Agrees to

• 1. All payment schedules will be agreed upon before starting the work and will be communicated in written or via email.
• 2. The company has the right to charge the client up to 85% of the total web development costs, should the client cancel the website agreement after the design concepts have been agreed but prior to the website going live. The scale of the charge will be dependent on what stage the project is at when the cancellation takes place.
• 3. Alterations to standing order mandates to reflect new or changed contracts are the sole responsibility of the client. Over-payments to the Company as a result of not updating a standing order mandate will not be reimbursed to the Client.
• 4. Underpayments or missed payments, however, shall be backdated to the point at which the underpayment or missed payment was discovered and the Client shall be responsible for bringing their account up to date within a reasonable period of time.